Labouré College will be working with BlackBelt Help in an effort to provide 24x7 technology support.  BlackBelt Help will provide general IT support with the below issues.

-my.laboure portal

-Computers

-Laptops

-Email

-Network Connectivity - internet

-Printers and Scanners

-Operatiing Systems

-Password reset

-classroom technology

Labouré College I.T. staff will continue to service your help desk needs during regular operating hours which are Monday-Thursday 8:00AM-7:00PM, and Friday 8:00AM-5:00PM. However, If assistance is required during regular operating hours or after close of business, you may also contact BlackBelt Help support by calling 1-877-322-7748. BlackBelt Help support is available on weekends and holidays.

If you feel you have trouble with math, reading or writing skills, Laboure' offers free tutoring to students!  We have a department called Center for Student Success and Teaching Excellence (CSSTE) that can help you.  The first step is to e-mail your instructor and let them know you would like help.  The instructor will then fill out a form and submit it to CSSTE.  CSSTE will then contact you within about 2 weeks therefore, don't wait until the last minute to ask for help.  We want our Laboure' graduates to be well rounded professionals and we want you to take advantage of every service we offer!

If you would like free EEG tutoring or advice from a 2nd or 3rd semester EEG student who has gone thru what you are going thru, contact Sara Duncan at sara_duncan@students.laboure.edu or Lauren Masuda at lauren_masuda@students.laboure.edu.  They are both peer tutors for our NDT students and they are fabulous!

Quiz and Final Exam Specifications:

The quizzes and tests are set to block certain activities. You need to be sure you do the following, or you’ll lose your chance to take the test. It will boot you out. It won’t be re-opened for you.

You’ve studied too hard for this, so be sure you follow the specs below. Check each one off as you prepare to log on to take your quiz or test:

o Be sure you completely reboot your computer before you log on to take a quiz. Updates lurking behind the scenes are considered a threat by the Learning Management System.

o Be sure you have no other browser windows open while taking an exam, such as google, FB, your email, anything and everything.

o Do not use your back button or refresh button.

o Be sure you have strong internet connectivity. How many bars do you see?

o Do not use a hospital computer or hospital wi-fi.

o Do not use Internet Explorer. Anything else is better, such as Firefox, Google Chrome, Mozilla, etc.

o Take the quiz in plenty of time to finish before the deadline. Quizzes are usually 30 minutes or less. Check with your instructor beforehand if in doubt. If you log on with less time than the quiz takes to complete before it closes, you won’t be able to finish.

Good luck and keep on working hard!

Frequently Labouré College sends out broadcast announcements to all students saying that school and clinicals have been cancelled.  This is only for seated students in the Boston area and does not apply to other students around the country.  If you truly have a weather emergency in your area and you feel it is not safe for you to go to clinical, than don't go.  

However, it is imperative that you communicate verbally with your Clinical Supervisor as soon as you know you are not going.  Also back up your phone call with an email to cover all bases. They plan for you, and while they may seem accommodating and flexible, they sometimes complain to me!  They do not appreciate no-shows or email-only notifications.

You must also email your Clinical Instructor at the college.

The day must be made up within 2 weeks.

As stated in your student handbook:

In order to drop a course, you have more to do than to stop attending class or to inform your professor.  In accordance with Labouré College policy, you have to drop a course, in person or in writing to the admissions office or One Stop, during the published adjustment period.  If you are thinking of dropping this course, please discuss with your instructor, the Program Chair and your academic advisor.  Please see the Academic Calendar in the College Catalog for the dates of the adjustment period so that you will know the last day to drop a class.  If all you did was inform your instructor and then just stop coming to class, the computer will assign you zeros for all of your missing work and you will get an F on your final transcript.  If you officially withdraw with the admissions office, you will get a "withdraw" on your final transcript.  The last day to be able to officially withdraw from any course is March 16, 2018.